Training and Events Calendar

Industry Updates

We are pleased to highlight our partnership with CenterWell Senior Primary Care, which is a facility driven every day by a desire to deliver the kind of personalized care, dignity and respect seniors deserve. If you would like information on opportunities available through this partnership, please contact your sales rep.


Tools to Streamline Your Growing Business

Demo: Medicare Quote and Enrollment Platform

Individual Coverage Health Reimbursement Arrangement

Individual Medical Marketing Opportunities

Medicare Connect & Call Recording Features

Medicare 101 with The Cason Group

Carrier Updates

  • Trainings are out now for First Looks (Optional) and Market Specific trainings (Required)


  • Comprehensive 2024 Blue Option Pharmacy Benefits
    • All Blue Option plans include pharmacy services their coverage for a wide variety of prescription drugs. With their six-tier copayment/coinsurance levels, your clients get flexibility in managing high-cost and specialty medications, regardless of whether a drug is generic or brand name. Their tier system also helps ensure members have availability to all classes of drugs with better affordability. Please review the 2024 Prescription Drug List to see which tier a specific drug is located.
  • Blue Option Client Save Big With the All-Inclusive Office Visit Copayment
    • The all-inclusive office visit copayment is a benefit that has saved Blue Option members a substantial amount of money over the years. When members visit a participating in-network provider, they pay one copayment for all covered services performed in the doctor’s office on the same date when billed by the physician. This benefit is available with all plans that have a copayment. Best of all, there are no dollar maximums!
    • For more information, please contact your BlueChoice representative.
  • Blue Option Members Have Access to Care Nationwide with BlueCard
    • As a reminder, your Blue Option clients traveling outside of South Carolina can go to participating doctors and hospitals nationwide. When they use a doctor or hospital through BlueCard, they get the highest level of benefits. Click here to learn more.

  • BlueCross Medicare Advantage 2024 NABIP Reimbursement Requirements
    • BlueCross will reimburse external contracted agents for the discounted cost of the 2024 NABIP course ($90) if they meet the following requirements:
    • Complete the 2024 Certifications by September 1, 2023 (in order to complete certifications you must complete NABIP)
    • Enroll a minimum of 10 2024 BlueCross Medicare Advantage plans with a 1/1/2024 effective date
    • Must use the discounted BlueCross NABIP link only:
  • Quick Reference Links for all 2022 ACA and Small Group Business BlueEssential Plans
  • All SC Hospitals Now In-Network for BlueCross MA Plans
    • BlueCross BlueShield of South Carolina Medicare Advantage is excited to announce that the Medical University of South Carolina (MUSC) is in-network. With the addition of MUSC Health, all South Carolina hospitals are now in-network.

Please join HAP for a required training session to learn everything you need to know about our 2023 HAP Medicare Product Certification. Attendance of these meetings will satisfy the Face to Face or Webinar requirement for Medicare Advantage once you complete the online course through Miramar. Choose the session that is most convenient for you and your team by viewing the Training and Events calendar.
HAP will reimburse $100 for certification, if you submit 10 new to HAP Medicare Advantage applications for a 1/1/2023 effective date and they stay on the books for 90 days.


CLICK HERE – For Medicare Certification Steps and a Visual Walkthrough

AHIP and NABIP Certification Testing

AEP is right around the corner and you can complete your 2024 certification/recertification via Humana’s MarketPoint University. Humana is offering an option for agents between AHIP and NABIP certification testing. It is important to understand the differences:

AHIP – $125 fee with 3 attempts to achieve a passing score of 90% or higher. Agents can purchase an additional 3 attempts if needed. English and Spanish versions are available. CE credits can be purchased at an additional cost. This is the most universally accepted certification option among Medicare Advantage carriers so your passing score should be transferable to any other Medicare Advantage carriers you are appointed with.

NABIP – $90 fee with 6 attempts to achieve a passing score of 85% or higher. Spanish version is not available, only English. CE credits are included in the initial cost. This certification option is relatively new and only accepted by a handful of other major carriers, so your passing score may not be transferable to all other Medicare Advantage carriers you are appointed with.

How to complete Humana MAPD & PDP Certification and Recertification

Accessing and Transferring AHIP Scores


  • All Agent/Broker events available for registration on Ignite beginning with 7/25/22 are listed in the following link.  This includes Training, Technology Tools and Local Market Sponsored Events.  The most current updates can always be found here:  Items are searchable by category in the drop down menu.
  • The South Carolina 2023 AEP Academy registration process is now OPEN!  Humana has finalized the locations for all of the meetings coming this September (except Greenwood), so please find the meeting that best works with your schedule and SIGN UP TODAY!!  If you previously “saved the date” for one of these events, you still need to complete the registration process. Find all events listed on the “Events Calendar”
  • Changes have been made to the First Look 2023 website since the initial release. It’s important to review the newly added individual Medicare plan and benefit information. Final 2023 plan details will be coming soon. The most recent updates include:
    • PDP Plan Updates
    • “New” and “USAA Honor with Rx” badges have been added to the 2023 plan detail pages so you can easily spot Humana’s new plans on First Look.
    • Visit the plan details page to find plan information for your state and market.
    • You can access the 2023 First Look website here.

  • Broker Bonus Program
    • Molina Healthcare is excited to announce a new agent bonus program to reward your hard work and celebrate your continued loyalty!
    • Click here for more information.

  • New Partnership!
    • The Cason Group is excited to announce a new partnership with Oscar for their Individual and Family Plans. They offer plans in Georgia, NC, TN, VA, FL and many other states.  With competitive broker commissions, streamlined customer and broker support and products that fit, make sure you get appointed with Oscar for 2023 with The Cason Group.

  • 2023 Certifications are open! Required certifications are below – additionally, there is an elective “Events Basics” which is required for anyone participating in any events or formal meetings. Click here for more information and to register!
    • 2023 Conflict of Interest (COI)
    • 2023 Medicare Basics Assessment (Medicare Advantage [non-SNP], Prescription Drug and Medicare Supplement Plans)
    • 2023 Ethics and Compliance Assessment
    • 2023 AARP Assessment
    • 2023 Dual and Chronic Condition Special Needs Plans (D-SNP/C-SNP) Assessment